Hi, a while ago I wanted to log in to my two sites with ezoic and they were working very slowly or not at all. The server is working fine because other sites are working. I also wanted to create a ticket as always when I have a problem and it tells me that I can not create a ticket for being basic, but I am lvl 2.... I do not understand what happened. In my ezoic profile it says lvl 2 and I have always been able to create tickets.