Ezoic reporting off

olly

Please can you tell me why my earning and traffic report has been so off on Monday? Google Analytics has reported I got over 1800 thousand visits while ezoic is showing only 1469. It's also reporting that I had fewer visits on Monday compared to the day before which is of course not accurate. My earning don't seem to be accurate for that day either... please can you advise

Heather

olly Hello, Heather here I hope you are well. The metrics that you are comparing - visits in Big Data analytics and pageviews in Google analytics are different metrics and are unlikely to be aligned because of this. To investigate your concerns around data reporting I would recommend working through this article which can help you to troubleshoot and understand what is happening:

https://support.ezoic.com/kb/article/why-is-ezoics-analytics-reporting-different-traffic-from-google-analytics

Once you have done that if you do have any further concerns as a leveled Publisher you have access to our Publisher Success team. Please reach out to them directly through your Ezoic dashboard with the steps that you have taken and the concerns that you have remaining and the team will be able to investigate this further for you. thank you

olly

Hi Heather, I have already read this article. I am just unsure as I obviously had more page views on the Monday in comparison to the Sunday - yet ezoic is saying Sunday was the better day which obviously isn't correct. I can appreciate a 10%-15% discrepancy but this just looks off to me

Heather

olly For us to be able to investigate this we will need to take a detailed look at your Big data analytics and Google analytics data. The data that you have provided above are for two different metrics that count two different 'actions' on your site and so we wouldn't expect them to match. I would recommend as a next step reaching out directly to the Publisher Success team through your Ezoic dashboard and they can help you further with this https://pubdash.ezoic.com/levels