dns_probe_finished_nxdomain after changing name servers

pmcustodio

Hi guys.

My website went down after changing the name servers as Ezoic recommended.
I searched for this problem here and found that this is mostly due to some mismatch in the DNS records between the hosting provider and Ezoic.

I looked at everything and noticed that Ezoic missed the MX and AAA records (don't believe that these were the problem) and a CNAME record. Ezoic had a different CNAME and I added the missing one.

Before this, I reverted the name servers to bring the site online and I want to be sure that the setup is correct before changing the name servers again. I am starting a new website and don't want to be in a trial and error process while I have social media posts redirecting people to the website...

Is there any way that I can be sure that the setup is correct?

Tks.

Heather

pmcustodio Hello, sure no problem, the best first step to take with this is to check the DNS records of your host and the ones that we have here at Ezoic match. This article explains how to do this: https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains thank you

pmcustodio

Heather, thanks for your reply.
I also saw that link and created the missing records. But there are some on Ezoic that do not exist in the host.
Example:

A "CNAME" on Ezoic that doesn't exist in the host, but this one doesn't have the delete option
A "TXT" for cloudflare verification (I believe that this one should be as it is)
A "A" Record with values that do not exist in the host.

Should I delete any of these?

apena

Hello there, the CNAME and TXT should be left alone. However, which A record were you looking at so I can look into it?

pmcustodio

This one: (see image)

Mark_P

pmcustodio Thank you for the image.

Is your site hosted via Google? As this is a Google IP and I belive should be left as it is.

pmcustodio

Yes it is.
Oh then. I'll choose the best day/hour to try again and I'll let you know the outcome.
Thanks.

pmcustodio

Hi guys.
It seems that it's now working. Thanks.

JeanPierre

Perfect! In that case, all that should be left is to wait for the Ezoic and Google reviews, then you'll be ready to start showing ads on the site!