My Ads are no longer showing, i don't know why online a video Ad is showing
Rakwambo2001 Ah that is strange - have you made any changes to your site in the last 24 hours - added in any plugins or updated the theme or layout?
No i had not and i was also surprised what could have happened and after I saw that I switched off the mediation of ezoic to google Adsense
Rakwambo2001 Ah I see please can you talk me through how you switched off the mediation between Ezoic and adsense? thank you
Okay, so after I was told that my Ads were no longer showing I went to azoic ads and pressed to mediation, and on mediation that's where I switched off the Adsense
Rakwambo2001 Ok that's great thank you for confirming this. The next step is to look at re-integrating your website to the cloud integration. Please can you check to see that your DNS records at your host match what we have on record for you at Ezoic https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains
Once this has been done please integrate your site either through cloudflare or nameservers https://support.ezoic.com/kb/article/how-can-i-integrate-my-site-with-ezoic once you have done that please let us know and we can monitor this for you
At the moment your site is integrated by the wordpress plugin only which requires an extra step with the ads.txt set up which could be why the ads aren't showing
This is what it is showing me [redacted 1]
Rakwambo2001 Please can you confirm what stage you were at with the above when you were shown this screen and we can then move forward from there - thank you
The stage of registering my Domain name due to the website's pending update. I tried to check my email but there was nothing
Rakwambo2001 I'm a little confused so please bear with me - please can you send over a screengrab of where you are seeing this in the instructions I have sent and I can then look into this for you further - thank you
please see below. [redacted 2 - 5]
This is in ezoic [redacted 6]
Rakwambo2001 Ah I see thank you for clarifying please can you confirm the name of the company that your site is hosted with?
Godaddy
Rakwambo2001 That's great thank you please can you go to your Go Daddy account and look for the DNS records there and cross match them with what you are seeing at Ezoic? thank you
I sent a message to my website developer he will send me my login details and i will do it
The other question is about my revenue, it just keeps going down I do not know why
Your revenue is going down because as of right now, ads are not showing. Once we have ads showing again your revenue will begin to climb.
Alright, I see. Thank you
why doesnt money stay the same when there are no ads but is always goes down please make understand
I don't quite understand what you mean. If no ads show, then as a result earnings would not be made. Are you saying ads are not showing for your site anymore?
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