I don't have access to the ticket system anymore

Avscor

I don't have access to the ticket system anymore for some reason, and can't see the answer to my last message...

MichaelH

As an Access Now publisher, you currently have access to community support. As you progress in levels, you will have access to different support channels. We understand your concern regarding the "Expand Article" button and want to assure you that we are actively working on a solution to implement Hebrew as an option.

Avscor

So, for now, I shouldn't use this option on a Hebrew website?
How will I know when you'll add Hebrew to the expand option?
Thanks 🙂

Mark_P

Avscor Hey!

Thanks for your reply. Mark here, I was helping you on your ticket. This issue is actually happening due to a database issue on our side and we are working on a fix.

Soon you should be able to add Hebrew, we ask for your patience whilst this is resolved. This may take a couple of days.

michealchume

Hello Support, I've been trying to contact you in regards to my website which is hosted on your platform.

Smartnib.com

I've been trying to login in to it but to no avail and I can seem to click on the lost password as they won't send a mail. I've made complaint to namecheap and I was asked to chat my host company which is you so you can help me reset my password from your end or resolve the issue.

Thanks for your help.

I would have created a ticket but I'm not able to. Kindly LOOK into these issue. I've not logged into my website for days now

Mark_P

michealchume Thanks for getting in touch. In order to provide you with better support we kindly ask that you create your own dedicated thread in future.

What exactly are you trying to log into? Is it the WordPress Admin panel or your Ezoic account?

michealchume

Mark_P Ok, I'll do that next time.

I'm trying to login into my website which is hosted on Ezoic but it keeps on telling me incorrect password. I tried clicking on lost password menu but a message pops up saying that my site is not configured to send email.

I was directed to message my host company which is ezoic so they can help me reset the password from their end or send a reset password link to me so I can login to my website

Avscor

OK, thanks, Mark!
No problem, I'll wait. I'm just asking as there won't be any notice for me to know that the problem has been resolved... So just trying to understand, how will I know that the problem has been resolved?
Thank you! 🙂

Mark_P

Avscor You can select the follow icon to the right of this thread in order to get an email when there are replies.

vivekpandey12

I am facing similar issues in my ezoic account (** We have detected a compatibility issue with hindustanviralhindi.com. Contact us so that we can help you resolve it. **)
Tell me how to solve it?

And there is no way to move forward please solve my problems

vivekpandey12

3 number setup ads testing no option is coming how to solve

MichaelH

Hello! I see that you have a thread open in https://community.ezoic.com/d/15653-we-have-detected-a-compatibility-issue we would be happy to continue troubleshooting your issue there.