namanp Hello Heather here I hope you are well. Thank you for your query, currently you are working with a set up specialist and this gives you access to additional support and help within Ezoic one of these avenues of additional support is Leap tickets.
If you have any questions or concerns about Leap please read through the articles within the Support section and then reach out directly to the Leap team. They have specialist training that can help you to resolve your queries.
You can access these tickets here in your Ezoic dashboard https://pubdash.ezoic.com/leap/measure/overview many thanks