Hi, I have followed the correct Ezoic integration procedure and now have a compatibility issue. Due to the issue, I cannot set up an ads.text file. I have pointed my host's nameservers to Ezoic but cannot work out the issue.
Please can someone help?
AlBal80 Hello Heather here I hope you are well. Please can you send over a copy of your DNS records from your host and we can then take a look at these and go from there. thank you
Hi Heather, thanks for replying. How do i send you all the DNS records? Bluehost doesn't seem to have an export function.
AlBal80 No problem at all I am happy to help, please can you take a screengrab and then add them to the message that you send to us on this thread? There is an icon in the message box that looks like a piece of printer paper with an upwards arrow within it that you can click on to do this. Alternatively once you have the screengrab you can also copy and paste it into the message as well.
Thank You Heather. I have managed to save the whole page into a .pdf so hopefully this will be everything you need. Thanks again
** PDF didn't work**
AlBal80 Thank you - I'll check this with our tech team now for you and come back to you with an update as soon as I can. Please note there will be a short delay while the team work through this.
AlBal80 I have heard back from the team and they have asked if you can reach out to Bluehost and ask them to create a @ Ip address without cloudflare on it and then send this over to us? thank you we can then update the DNS records we have for you with this to resolve the error message that you are seeing.
Hi Heather, the IP address is 50.87.224.105
AlBal80 Thank you so much I'll update the team and come back to you with an update on this thread.