It’s recommended to setup your ads.txt through our main Ezoic plugin, and not through our Ads.txt Manager plugin, we do recommend disabling this plugin. If you securely share your WordPress credentials by following the instructions bellow I would be happy to take a deeper look.
You can securely share credentials with our team by using the Credential Submission Modal. In your Ezoic Dashboard, under the account menu in the top right corner:
Once you have the modal open, you'll need to fill out the form - all fields are required! Select the domain related to the credentials, enter a description of what the credentials are for, the URL where the credentials are used, and finally, enter the credentials. Then press submit
All the best,