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It says in the payment detail "Check - Daminda Dinesh Imaduwa Gamage...". But, I never receive a check. The date is "Date: April 27, 2023, 4:04:50 pm". Why is this
damindadinesh Hey! Sorry to hear that you have not received your check, I have reached out to our payments team to get confirmation that the check was posted out to you.
I will be in touch once there is an update. Thanks.
Thank you for your reply. looking forward to your reply and my first check 🙂
damindadinesh No problem at all. Our payments team are still looking into this for you.
We will be in touch once we have an update.
is there any progress?
damindadinesh Hello we have heard back from the team and they have said that the check was returned back to us. Please can you take a look at your account and check that the address details are correct? thank you
I checked. Some time ago , my address did not have apt number. But , I updated it weeks ago. Now it has the correct address . I believe the check might have not included the apt number.
damindadinesh Ok that's great thank you I'll let the team know so that they can get a new one sent out