EZOIC traffic drops to 0 all the time, while GA says otherwise

Van94

I dont think this needs much explanation. Pictures are worth thousands of words. Please look into this

Mark_P

Thank you for reaching out. I have checked your site and can see that your traffic is being served the Ezoic version.

I can also see that there is active traffic on your site. Was the images above from today?

Van94

Yes twice today. EZOIC has this episodes where traffic suddenly drops to 0 for a few minutes (10-20). I dont know how often this happens, but it happened twice today.

Coley

Hi there! It seems like you're looking specifically at the live metrics in the Analytics dashboard. Because this pulls data in real time it is generally less accurate. It's also important to note that Ezoic uses different metrics than Google Analytics to count a page view, so some discrepancies are normal. We allow for up to a 10% variance as standard. Are you seeing similar issues with your daily revenue reports? Or is it only the live reporting that seems to show 0 visits? If you're only seeing it in the live reporting, it's possible it may just be reporting delays and likely is not a cause for concern.

Van94

Coley

I get the 10% variance, but just the fact that it goes to 0 for long periods that concerns me. But if you say the Live reporting may be inaccurate then that's fine.

Mark_P

Van94 We understand the concern. Apologies for any inconvenience caused.