On Download Button Image save as Webp Format rather than original format.

1065mohsin

when i save any image which is in jpg or png format it save as webp format, idk why , leap is not enable on my website.
my site is tool oriented i.e
https://www.imagesplatform.com/post/thanksgiving-card-with-name-edit-in-just-one-click-paNl8
user can write name on any card and save as image, which later can send on any social media platform but the problem is it download image in webp format, which is not supported by social apps.
all i want to server my images in original format. i saw in setup wizard.
In supported browsers, this setting will automatically serve images in WebP format, a new image format designed to have a smaller file size.

If you need to disable this setting for your site for compatibility reasons, please contact Support.
help me team ezoic,
thanks.

Coley

Hi there! No problem, we've disabled Webp conversion for this domain. Please let us know if you were experiencing any other issues and we can take a look. Thanks!

1065mohsin

Coley Now images downloading in original format, but after this my site functionality broken.
Visit the link below
https://www.imagesplatform.com/post/rabi-awal-wish-card-with-name-edit-r1jnz
Type your name in the input box and press the blue button,
In normal case your name or text will be printed on this image card but it create broken image,
Now not tool is working , image is also not uploading visit this link.
https://www.imagesplatform.com/post/resize-image-to-whatsapp-profile-size-without-cropping-LPj4Z
Things were working fine 😞. I'm also developer.
My code is successful working on my local environment, but online not working after webp changes from ezoic site. Kindly solve it as soon .
Thank you.

1065mohsin

Coley Everything is working fine, i login to my cpanel , my hosting storage was full which causing this problem. Now everything is fine, thanks team Ezoic.