Origin Erreur Whitelist IP already Add

bussnis9

Hi There,
I add a new website to ezoic i changed my DNS and talked with my host to add IP adresses & i still recieving origin erreur

Heather

bussnis9 Hello Heather here I hope you are keeping well. Please can you first of all double check that your DNS records within your Ezoic dashboard exactly match your host and that the SSL certifciate is set up correctly.

Once you have done that please clear your devices cache and cookies and then re-try your site and see if that helps.

If it doesn't work please can you confirm the following for me:

1) The name of your host
2) Where your server is located
3) If you have any security plugins on your site and if so what their names are?

many thanks

bussnis9

Hi Heather,

The problem is still processing.My host said they are already add the IP adresses
1- The host is Octenieum (octenium.com)
2- I don't know where based i thin in EU (but the company is an Algerian Company "OCtenium")
3- No i don't have security plugins its a fresh website

Waiting your analyses

Heather

bussnis9 Thank you for confirming this. Please can you reach out to Octenieum and see if they have added in or upgraded any third party plugins related to blocking bots, DDOS or spam? thank you

bussnis9

It'e done Heather thank you for your reply.
It's take me 3 days off to retablish