why is my ezoic revenue dropping?

SyedS

Hi Everyone,

i noticed that my revenue dropped after some placeholders removing, i don't know how to restore it.
Can someone explain?

Thanks alots

Best regards
Syed

SyedS

SyedS Domain: https://airfryerrezepte.de/

Chelsea_W

SyedS Hi there,
You should be able to see which placeholders where deleted under the deleted placeholders in your Ezoic Ads area of the dashboard . From there you can restore the ones your wish to. < image.png >

SyedS

Chelsea_W Thank you so much for your reply.

what cause can be dropping my revenue?

Heather

SyedS Hello so that we can look into this for you please can you confirm the time period that you are looking at and which time period that you are comparing it to and we can then go from there? many thanks

SyedS

Heather Hi, from 13.06 - 18.06 compare with nowadays although nowadays are more visits as above time period.

Thanks in advance

Heather

SyedS Ah that's great thank you so much for sharing this. I can see from your data that your site was offline at the end of June and didn't get any traffic or revenue - do you know why this is?

When I have taken a look at your dashboard I can see that you are currently integrated through the wordpress plugin and that there are missing entries within your ads.txt.

Please can you confirm if previously you were integrated through the Cloud? If so please can you set up Cloud integration and then check to see that your ads.txt is updated. If not please can you fix the ads.txt issues that are showing here when you click 'Run validator' https://pubdash.ezoic.com/ezoicads/adtransparency/adstxt

If you would like to integrate via the Cloud these instructions can help: https://support.ezoic.com/kb/article/how-can-i-integrate-my-site-with-ezoic

Please can you also set up your Privacy policy here: https://pubdash.ezoic.com/settings/privacy/privacypolicy

SyedS

Heather thank you so much for your explanation. I appreciate it 🙂.
I had deactivated ezoic plugin cause some Google search console issues that why in the period was ad serving off.

No I have only WordPress integration because it made problem on changing nameservers.

I have Strato Hoster if you would help me on changing nameserver I would be thankful. I had change NS and wait more than 24 hrs but it brings nothing that’s why I reverted was in march/April this year.

APerez

SyedS If you want to change from WordPress integration to name server integration, we have a support article that helps guide you on what needs to be done which you can find here: https://support.ezoic.com/kb/article/switching-from-wordpress-integration-to-ezoic-cloud-integration

Just keep in mind it can take up to 18 hours for cloud integration to fully complete, so if you try cutting it off before then, it will mess up the integration process for your site.

SyedS

APerez Hi I waited for more 24 hrs and were everything active in cloudflare but the website was not reachable. I called Strato and mean that everything fine but website was not working.w I don’t know I should try again .

Heather

SyedS Hello, if you would like to try again we are here to answer any questions that you have. We would recommend before you start the process taking a copy of your sites DNS records as this can help troubleshoot any issues that you experience. You can reach out to your sites registrar to get this information.

Once you have changed your Nameservers please do let us know and we can then take a look at what we are seeing our side and go from there.

many thanks

SyedS

Heather Hi there,
i have changed NS with ezoic cloud integration and now my website is down, is not reachable.

SyedS

is anyone there?

MichaelH

Could you please share your DNS records exactly as they appear at your host? It appears that the IP address you have on file is not correct.

SyedS

MichaelH Hi, i called them but they said that the hosting is not with us thats why we can’t help.

i attached a screenshot that are the records before ns changing.

(edit Ezoic DNS records shared)

Chelsea_W

SyedS Hi there,
I can see you have shared your Ezoic DNS records this is the copy we have at Ezoic that should match your host. However you should check that these records match your host. This is a common misunderstanding amongst some hosts regarding how Ezoic works.

Ezoic is acting as a proxy but does not manage your site. Your site is still controlled at the host; the way this works is you switch out your current name server addresses for the Ezoic name servers (located in your Dashboard). This allows Ezoic to split traffic at the DNS record level and send some users to see Ezoic versions of the site. Just because your name servers are pointed to Ezoic, does not mean we become your hosting company. Your hosting company remains the same.

More info you can share with your host here: Ezoic Name Server Integration

When you see the records at your host you can then update them in Ezoic. here is a guide to help with this.

It does look like the IP we have for your site in Ezoic isnt correct because when i connect directly to the Ip by editing my host file I am seeing the error still. This indicates its either host server down or the IP we have for your site is not correct.

Please check the records in Ezoic match your host and let us know once you have updated them if you are still seeing the error.

SyedS

Chelsea_W
i called them twice but they said as before that i should ezoic instead with them because i changed nameservers and they do not manage the hosting anymore. i have headache now i want ns ezoic cloud integration but they are not able to find out the correct ip adress. i would try transfer my domain to another provider .

SyedS

Chelsea_W Hi Again,

now my website is loading unlimit if i upload index.html file then shows me what in the file is but it picks not the wordpress site.

MichaelH

My recommendation is to change your nameservers back to your host, then reach out to your host support to get a screenshot of your DNS record. From there, please send us the screenshot of your DNS records via the private chat function in the bottom right-hand corner. From there, we would be happy to support you in the integration process.

SyedS

MichaelH Thank you so much i will do and back to you again.