I have deleted my site from my Cloudflare account, still Im facing this issue. Also, I have updated my site DNS record with Ezoic nameservers but Ezoic had not yet integrated with the site.
Hello there, I have gone ahead and deleted that TXT record that was in question and it will take a few hours for those updates to be made. As for integration, it looks like your site may be down. Can you please send me a copy of your DNS records from your host?
apena from where I can copy DNS records from the host?
I found these records.
azaan Good morning, this article can help you with this: https://support.ezoic.com/kb/article/where-to-find-dns-records-zone-files-at-your-host
azaan Thank you for sending these - they look to be from the Ezoic dashboard is that correct? The records that we are looking for are from your host. If you are unsure please message their customer support and they can help you with this
I found these Heather
azaan Ah that's great thank you, I'll send these over to the team and we'll come back to you with an update as soon as we can. many thanks
Heather ok thank you so much. Please do it ASAP my website is down from yesterday. ☹️
azaan I have heard back from the team and they have said that the DNS records that we have for you are correct. As a next step to troubleshooting this please can you reach out to your host and check that they are seeing that the site is live? many thanks
Heather I have contacted and they gave me this article link. Is there any easy way to do this work because I'm a nontechnical? please
azaan From what I can understand it looks like your hosting company has found a virus on your site. I would recommend asking your host for support on how to remove this. If they are unable to advise your website builder can help you to understand what is happening and find solutions for you.