detected a compatibility issue

Lianauae

Greetings,
2 days ago I did integration via cloudflare, and today got on my board this message ** We've detected a compatibility issue with edukidss.com. Contact us so we can help you resolve this. **

Help, please
https://edukidss.com/

Monica

Hi there,
Sorry to see you're experiencing this error. It looks like the DNS records we hold for the site are incorrect. To correct these please follow these steps:

Take your Hosts DNS records (https://support.ezoic.com/kb/article/where-to-find-dns-records-zone-files-at-your-host) and locate the A, CNAME, MX and TXT records. (You do not edit/change these, they are simply the master copy of the DNS used for reference when changing the Ezoic DNS)

2.Then, access the Ezoic DNS (https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains) and make sure there are exact copies of the Hosts' A, CNAME, MX and TXT records showing with Ezoic DNS. -- If they don't exist, create new ones. -- If they already exist, but have incorrect values, update the existing records (hit the pencil icon next to the record).

Once this is done please check your site for any further errors, and let us know and we can turn Ezoic on for you.
All the best,
Monica

Lianauae

Thank you for the detailed explanation,
I did all of the above (hopefully it is right this time)
Could you check it, please?

Ethan

Lianauae Hey, good job on updating the DNS records, we also went ahead and added in the www record for your site (which was missing) and the compatibility error is now resolved!