Origin Error

dorutrip

I get an Origin Error when I try to access the admin for my site. I understand this has to do with me changing my hosting server. However I do not know where to update the IP of the new server. Any ideas?

Thank you

Lindsey_

Hi there - Lindsey here. We can definitely help with this!

To update your new IP address, all you need to do is update your DNS records to match those at your new host (such as your IP address). The primary record you'll need to update is your A @ record (but should any other records also require updating, please update these, as well).

You can update these within your dashboard under Settings > DNS. From there, all you need to do to update the IP address is click on the wee pencil icon to the right and change the value of the record. Just in case, here is an article that can also help in updating any records you may have: https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains

If you need any help with this, let us know and we can troubleshoot this further for you to help resolve the error! :-)

dorutrip

This works for me.
Thank you Lindsey, much appreciated!