Website Down Origin Error ( Extremely Urgent )

ChelseyBrown7

My site - citychicdecor.com is suddenly down, the site was working properly after integration before but is now showing the origin error, its hosted on siteground.

ChelseyBrown7

@Jan @Imogen

ChelseyBrown7

It also uses Show It whose ip is - 34.138.72.78 , the site A record needs to point to that record. And www too.

ChelseyBrown7

The dns records are added in dns settings in ezoic, but dont think its working.

ChelseyBrown7

The ip - 34.138.72.78 pointed to A record is added to ezoic, but it doesnt work for others, when i try a tool to check the dns records it shows a different reccord instead of the above one, i suspect that might be causing the issue.

Currently i have removed ezoic integration as there is no reply from ezoic support until now.

Lindsey_

Hi there - Lindsey here. Thank you for your patience with this and apologies for the delay. I've just responded to your second post with us here https://community.ezoic.com/d/22174-site-down-origin-error/2 regarding the error you're seeing on the site.

Let's go ahead and continue on this second post for the time being and we can troubleshoot from there!