Invalid SSL certificate Error code 526

contentcreationweb2

My website is unexpectedly displaying an error message: "Invalid SSL certificate Error code 526," even though I haven't made any recent changes. I'm unsure of what steps to take to resolve this issue. Any assistance would be greatly appreciated.

contentcreationweb2

This is the screenshot of the site.

Mark_P

Hey!

Thanks for getting in touch, sorry to hear that you are experiencing this issue. Do you have an SSL certificate being provided from your host?

I can see the Ezoic one is active.

contentcreationweb2

Yes, the SSL certificate is being provided by the host. On the Bluehost portal, it is showing this, and I don't understand it.

Mark_P

OK so it looks like your DNS records in Ezoic are not up to date which is causing this issue.

Take your Hosts DNS records (https://support.ezoic.com/kb/article/where-to-find-dns-records-zone-files-at-your-host) and locate the A, CNAME, MX and TXT records. (You do not edit/change these, they are simply the master copy of the DNS used for reference when changing the Ezoic DNS) 2.Then, access the Ezoic DNS (https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains) and make sure there are exact copies of the Hosts' A, CNAME, MX and TXT records showing with Ezoic DNS. -- If they don't exist, create new ones. --

If they already exist, but have incorrect values, update the existing records (hit the pencil icon next to the record).

Should the issue continue after this please let us know.

Thank you.