Variant Also Negotiates And DNS Issue

knowledgemerger

Hi,

I hope you are doing well, I am getting this error on Ezoic Dashboard "Issue with DNS Records. The Cloudflare app requires changing your DNS \"cdn-0\" record from A record to a CNAME record. However, it is unable to do so because you have multiple records with that hostname of types \"A\". If you would like to use Cloudflare for your site, please delete the other records"

And When I open my site I am getting this error "Variant Also Negotiates"

I am attaching screenshot of both Ezoic and Hosting DNS, so can anyone tell me how to resolve this error?

Looking forward to resolve this issue!

Lilla

knowledgemerger It looks like you've removed integration for this now and interestingly, the IP that I'm seeing the site under does not match any of the IPs provided in your host's DNS above. Those actually appear to be our IPs.

For some reason, it looks like your host is switching to Ezoic IPs once you integrate, which leads to a situation where we're directing to your host, your host directs to us, we direct to your host, and so on forever. I would recommend communicating with them and making it clear that the DNS that they have needs to remain constant.

I would also recommend modifying your Ezoic DNS records to match the DNS records that are currently in place (with 198.54.116.153 as your only A @ record and www record).

knowledgemerger

Site is already integrated with Ezoic Name Servers, and I am getting this error after Ezoic Integration.

I did not know what I did wrong, so this is why I posted about this so anyone can help me to resolve this, I put the same IP addresses which I am seeing on my Domain Registrar and Ezoic DNS Settings.

And I also added the Record on Ezoic DNS as given by you.

Muhammadolammi

knowledgemerger
You have more than one "A" record with different IP records. CAN you have a screenshot of your DNS records at your host?

before sending kindly do this:

Take your Hosts DNS records (https://support.ezoic.com/kb/article/where-to-find-dns-records-zone-files-at-your-host) and locate the A, CNAME, MX and TXT records. (You do not edit/change these, they are simply the master copy of the DNS used for reference when changing the Ezoic DNS) 2.Then, access the Ezoic DNS (https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains) and make sure there are exact copies of the Hosts' A, CNAME, MX and TXT records showing with Ezoic DNS. -- If they don't exist, create new ones. -- If they already exist, but have incorrect values, update the existing records (hit the pencil icon next to the record).

knowledgemerger

I already shared the screenshot above for my HOST DNS, now I have put the same records in EZOIC DNS, now my error on Ezoic Dashboard is gone, but I am still seeing "Variant Also Negotiates" error when I try to open my site

HarryB

Looks like I can now access the site. Can you try clearing your browser cache and cookies?