Need to turn off Leap Next-Gen Formats immediately!

Melane

I need to turn off the Next Gen Leap WebP image formatting immediately! It is preventing my site from sending required jpg format images to an RSS feed. It is converting my images to WebP images, which are not compatible with the other sites program. How do I turn this off please?

Thank you,
Melane

Tucker_P_Ezoic

Can you let us know what type of RSS feed implementation you're using or where the images are being sent to?
In these edge cases, we'd like to see where the technology is causing issues so long term we can try to find solutions to cases like these that won't require the automatic next-gen formatting be turned off.
We can put in a request for you once we have that information 🙂

Melane

Tucker_P_Ezoic I am sending slideshows to MSN- via a plugin- and MSN requires jpg images only. My images are being rejected because they convert to WebP and are not useable.

Lilla

Melane I've disabled this conversion for you. 🙂

Melane

Thank you! I appreciate it.