Ads are not showing, received mail from support about issue.

Skip

Hello, I recently received this email:

The Ezoic Team has detected a change to your EzoicAds integration settings which will result in an interruption to your ad serving for sailingellidah.com.

Don’t worry, our team is on standby to assist you.

For immediate assistance you can reach a live agent or create a help ticket here, otherwise a Publisher Success Manager will be in touch shortly to assist you directly with any of your needs.

I notice now that ads aren't showing on my blog posts (disabled on the homepage) and wonder if anyone can have a look at it to help resolve the issue. Ads have previously been working fine.

Emily

Skip i'm seeing some ads propagate on your site (screenshot below) however i noticed that there's not as many placeholder locations enabled as we would typically implement with our automated setup, and your auto wordpress generated placeholders are actually not showing up and you don't have a top of page placeholder in place. The top of page one needs adding because it is typically a high earner (did you delete this previously?) Did you also deactivate the wordpress ad placeholders in your Ezoic plugin? The other thing to check out is whether you changed your theme recently because depending on how your placeholders were originally inserted this can strip some of them out.

Lastly it's worth having a look at the ad restrictions you've placed on certain ad types in your dashboard and lifting those because they will be affecting your revenue currently and the ads that you see on the site:
https://pubdash.ezoic.com/ezoicads/adrestrictions/adrestrictions
https://pubdash.ezoic.com/ezoicads/recommendations