Tried to use name server integration - broke my site

BlackMoose

I've been using wordpress integration on my site for a while now. I decided it would be wise to work on my core web vital score, as it was pretty low. As part of that I read it was best to change to using name server type integration. So I did, and the site integrated according to my dashboard. However I started getting 404 errors, sometimes my site would display it's 404 and sometimes it would generate an error and I'd get the generic 404 error.

In addition, when I went to the site and pulled up chrome dev tools, there were over 100 errors. Prior to doing this there were only a couple.

I tried clearing all caches here, in wordpress, and at my hosting. Nothing helped. So I left it alone til the next day (today) and still having the same issues. Because I'm losing out on so much traffic I have switched my name servers back to the default google domain ones. I'm still having issues, but perhaps I just need to wait for it to propogate?

My main question is, I'd like to remedy this but I feel like I need a fresh pallette to work with. How do I do that? Can I just delete all the DNS records in my dashboard and then try again?

Mohammad2306

The website seems to be working fine right now. I can see there were some updates to the DNS. There are two different IPs for the A record linked to the root domain. Was that intentional?

If you continue to receive errors and the DNS zone records are correct, you may need to whitelist Ezoic IPs with your host:
https://support.ezoic.com/kb/article/how-to-fix-origin-errors

BlackMoose

Thanks for looking at this - no that was not intentional. I added one of the A records but I have no idea where the rest of the info came from. That's why I'd like to try and start over with a clean slate.

I'll also look into whitelisting the IP's. The site is working intermittently for me, some pages load, others don't, and don't seem to always load. However it may still be propagating and I haven't flushed my DNS locally so I'll give it a bit more time.

Charlie

BlackMoose
I would highly suggest updating your DNS in Ezoic to match exactly what you have on file at your host - this could be the reason for intermittent errors. But would also double down with Mohammads suggestion with whitelisting. Let us know if you do that and we can update things on our end

BlackMoose

Thanks for the help, the issue appears to be that there was old information pointing to bluehost which I haven't used for hosting in almost a year. Not sure how that was even in there. Anyway, I think I have it sorted now.

HarryB

Glad to hear that you've sorted this out!