Extra White Space but not any Placeholder

ateeq

I am noticing a large white space after the end(before Comments) of each of my website posts. When the ads are turned off and when using any ad blocker, there is no white space.

Imogen

ateeq Hey, are you still experiencing this issue? I've checked a few of your articles and I am seeing what I presumse is a normal amount of space at the end of your comments section. I've accessed the site from the origin (so without Ezoic) and I'm seeing the same set up - can you clear out your browser cache and confirm?

ateeq

Imogen Yes, I cleared the browser cache, changed the browser, and also checked on mobile, but the issue remains the same.

Check the Recording's Below:

Screen Recording on Mobile: https://numrule.com/wp-content/uploads/2023/11/issue-on-mobile.mp4

Screen Recording on Desktop: https://numrule.com/wp-content/uploads/2023/11/issue-on-desktop.mp4

Mohammad2306

Do you have any third-party caching apps or plugins enabled on your site?

Can you switch to Cloud integration for better performance?

Can you also verify that the IP address that we have for your hosting server is still correct? (This is important even without cloud integration.) https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains

ateeq

Mohammad2306 Previously, I was using cloud integration, but I faced several issues, such as a 403 error. I connected with my hosting provider to whitelist the IPs, but then I started encountering the 'Origin Error' issue and was unable to solve it. Then I decided to connect via a WordPress plugin.

Issue while using Ezoic hosting: My website has a subdirectory(example.com/news), and I cannot find any option on how to install a WordPress website in a subdirectory on Ezoic hosting.

Mohammad2306

Whitelisting the IPs should resolve the origin error.

For Ezoic WP Hosting, it has to be the root domain, not a subdomain or subdirectory.

Did you verify the IP address and turn off third-party caching?

ateeq

Mohammad2306 Yes, the IP address is Correct(same) and third-party caching is off.

Mohammad2306

When I go to the website, I'm seeing a different IP address for the hosting server. Can you please get a copy of the DNS zone records from your hosting provider?

ateeq

Mohammad2306 yes, the IP is 144.76.202.252

Mohammad2306

Can you log in to your Ezoic dashboard and go to Settings -> DNS to update the IP address there?
https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains
You can then try Cloud integration again.

ateeq

Mohammad2306 Now that I'm on cloud integration, what about white space? It is still on my website.

Imogen

ateeq I'm still struggling to recreate the issue with the white gap, however I did see a placeholder populating there. I've added a CSS filter to exclude placeholders from this area, can you clear out your browser cache / try viewing the site in incognito and see if that has helped?

ateeq

Imogen
Clear Cache, try in incognito, try in different browser & Device:
But, there is still white space.

Tucker_P_Ezoic

This looks related to how you've implemented the sidebar, and could be caused by having ads at the bottom of the sidebar potentially.
Can you please look into this further within your CSS to see if there's something 'extending' the sidebar length down past the 'content' divs?