Gigantic Humix Videos Breaking Top of UX

jacksutherl

How do I remove these HUGE video ads at the top of my articles? Showing them lower on the page is fine. But at the top they're breaking the UX for the Table of Contents, and it's not the primary content I want users to see.

It's happening on all articles, but you can view this as an example...
https://bandpioneer.com/advice/how-to-write-a-song

The video ads usually show at top above all content. If it's not refresh and it will be eventually. I've attached a screenshot for you to see as well. The article copy and table of contents should be side by side, but injecting this video ad breaks that.

jacksutherl

Also, what is the floating video in the bottom left when you scroll? I have Floating Video turned of in Ezoic Ads under Ad Types, so I'm not sure why that's showing.

Jan

jacksutherl This is the universal video player, which has been enabled on sites that opted into the auto setup with Ezoic. The universal video player supports instream video, which typically is seeing the highest CPMs of any ad locations on sites (often times 3-4x standard display ads).

If you would prefer to not have this running on your site, you're welcome to turn it off under Ad Types > Floating Video. If you would prefer it is lower down the page (which you mentioned), we can also adjust where the video player shows on your site. No sweat one way or another.

I have adjusted it further down the page for you just now, but let me know if you're still seeing issues.

jacksutherl

Jan my 2 comments were about 2 different videos. The first one was the large Humix video, which kept showing at the very top. It's further down now, and looks good.

The other is the small video that shows when you scroll. When I go to Ad Types > Floating Video it is "Off", and has been off, so I'm not sure why it's still showing at all.

Tucker_P_Ezoic

Is this what you're referencing? (screenshot)

That's the same Humix video, it starts showing in a smaller window as you scroll past the embedded location that we moved for you.

jacksutherl

Ah I see. Can I keep the large Humix video without that sticky video? I see "Float Settings" in Humix on the "Auto Insert" tab, but toggling them off doesn't work. When I go back to the page they're all "On" again. But I'd rather you not force it off. I'd love to get that on/off toggle working in case I want to turn them back on later.

Jan

jacksutherl We'll get this fixed for you today and follow up. Some new settings getting enabled I need to work with our team on this. To confirm - you are okay with the video player, but not with the float in the corner when they scroll past, correct? Goal is to get the dashboard settings dialed in so you can manage yourself.

jacksutherl

Jan right. But I'm OK leaving it for now while being fixed. I just want to be able to toggle it on/off once it's ready.

Jan

jacksutherl Sorry for the delayed follow up. You should be able to configure everything here - https://pubdash.ezoic.com/humix/site/auto-insert this includes excluding specific locations/pages, and also ability to turn on/off float. Let us know if you have any issues.

jacksutherl

Jan it's still not working. Look at these pages as an example...
https://bandpioneer.com/advice/characteristics-of-jazz-music
https://bandpioneer.com/advice/characteristics-of-country-music

The large video is back at the top again, breaking the table of contents, even though Humix auto-insert is selected as "under the 2nd paragraph", and Universal Video and Standard Video ads are completely off. And the floating video pops again as well, even though it's turned off for all devices. We had made progress, but now it's back to the original problems.

Jan

jacksutherl I'm currently not seeing the video showing on either of those pages, but I'm going to look into this with our team and I'll get back to you with what we are seeing. To be up front, the floating video ad (as part of universal player) is where the significant revenue uplift comes into play. So if you're not wanting that to run on the site, likely best to just keep the player off entirely. Would advise to just let it run, but regardless we'll figure out why this is happening.

jacksutherl

Jan thanks. I will likely add it back later, but I've received negative feedback when there are too many aggressive ads. We're OK sacrificing revenue right now, to keep the site clean while we're focused on organic traffic goals.

And yeah, it's gone now. It was there this morning when I original commented. It seems like somebody changed something, or else its very sporadic.

jacksutherl

Jan I just noticed my revenue jumped up about 3x the past week and half, starting on 11/17. Traffic has been increasing, but there's nothing unique about the past 2 weeks in analytics, making me think it had to do with ad features. Is that the Universal Player revenue you mentioned? Are you able to see specifically which feature(s) caused it?

jacksutherl

Jan it's doing it again. The large video is at the very top, which breaks my table of contents and pushes everything too far down the page. "Under second paragraph" is selected in Humix, so I guess this is the universal video. It had moved when you looked, so here's a screenshot...
< screenshot-2023-11-28-at-45101-pm.png >

How do I get this to move further down the page?

Mohammad2306

Yes, we have seen EPMV go up considerably on many websites as a result of the Universal Player. We plan to have this component included in future Analytics reporting but it's not available yet.

jacksutherl

I enabled "Alternative Player Locations" and set it to "2nd Viewport"...
https://bandpioneer.com/reviews/best-new-rock-bands-of-the-last-10-years

This moved the large video down further, but the floating no longer appears. I'd like to be able to use this as intended, but without that large video having to be before all copy.

Charlie

Well done with moving the Universal Player down the page, I too now see the table of contents at the top of the page undisturbed along with the universal player showing further down the page. If you want it to then float after you view it, you can enable that by device here -
https://pubdash.ezoic.com/humix/site/auto-insert

jacksutherl

Charlie that's already enabled. If you read up the conversation it hasn't been performing sporadically. It shows sometimes when disabled, and doesn't show occasionally when it is enabled. Currently the floating video is not showing at all despite being enabled. It stopped working when I turned the "Alternative Player Locations" on.

Jan

jacksutherl I know this has been a bit of a hassel, but is helping us provide good feedback to the team on what's not working/what is confusing. Hopefully I can clarify somethings (while general dashboard changes are being made currently). We'll want to configure universal player here - https://pubdash.ezoic.com/ezoicads/adpositions/adtypes/floatingvideo This overrides any settings that are done within Humix Auto Insert (confusing and will be updated).

I have added a filter to exclude your table of content from showing the video (more of a safe guard for the issues we've had). I have turned on all 3 devices for the floating video, but if you do not want it to show on mobile and tablet you can toggle those off.

Whats interesting is I am still only seeing the Humix player and not the universal video player. I've got the team looking at this right now and will follow up, but wanted to at least relay information while we dig in more.

I see the video showing on pages

jacksutherl

Jan I see that you toggled the floating video on for all devices, but it's not working. It don't see the floating video on any pages. i.e... https://bandpioneer.com/reviews/best-new-rock-bands-of-the-last-10-years

I'm pretty sure it stopped working when I turned on "Enable Alternative Player Locations".

Charlie

jacksutherl
For testing purposes, could you turn that off and see if it reverts back?
If so, will be great to bring this back to the team to get that fixed/looked into.

Thank you for providing some insight and being patient here, we appreciate it and will make this more straightforward for all