Partially Appearing Ads Freezing Page

Nickgo

When I try to look at a page containing a list on a cell phone, I got, instead of a list, a blank frozen page with half an ad sticking out from the right side. I think it's one of those ads that appears in the transition between pages, which I never asked for and would love to get rid of, if that would solve the problem. Attached are two screenshots -- one of the Chanukah Poems list on a cell phone, the other of the same page on my computer.

Imogen

Nickgo Can you clear out your browser cache please? I'm looking at the homepage via a mobile device and I'm not experiencing this issue. The list appears to be showing as expected. Let me know if you are still experiencing this after clearing out your cache and we can take another look

Nickgo

Hi, Imogen. I cleared out the cache, and the issue is no longer showing. I don't know what caused it in the first place -- I believe the inter-page ads -- but I'll let you know if it returns. Thanks for your help.
Nick

Tucker_P_Ezoic

They're known as 'vignette' ads and we have seen on occasion that some mobile browsers caching can cause issues, but it's increasingly rare and something Google have attempted to work on over the last few weeks.

Nickgo

Thanks, Tucker. It looks like that's the cause. But after I clear the cache, the freezing has occasionally come back. When I use the back button just the first time any page freezes and then click the same link back again, the page looks fine, and the freezing doesn't come back until the next time I start the phone and go to a list page. So I think we've gotten to the diagnosis. Now, to get rid of the problem completely, is there any setting that will get eliminate vignette ads from my site?

Nickgo

Nickgo I found the setting and disabled Vignette ads, then cleared my cache again. The problem seems to be resolved. Thank you, Tucker and Jan, for your help. I would be lost without you!

Nick