Hello Ezoic Support Team,
I'm reaching out regarding a persistent issue on my website, https://www.boutiqueapexlegends.fr/, managed by your services.
My site is encountering a "501 Not Implemented" error that's affecting its proper functionality. Investigations have revealed that this error might be linked to two aspects: DNS configuration and ModSecurity functionality.
According to the response from my hosting provider, PlanetHoster, as available below, there seems to be an issue with the configuration of DNS records:
Thank you for contacting PlanetHoster.
Based on this link: https://ns-lookup.io/boutiqueapexlegends.fr, your site is not pointing to your hosting and is directed towards Amazon.
We recommend you to contact them and address this with their support.
Our team appreciates your trust and is available for any further information."
Simultaneously, temporarily disabling ModSecurity resolved the "501 Not Implemented" error. However, I'm aware that deactivating this firewall puts my site at risk from a security standpoint.
Therefore, I'm reaching out for two critical reasons:
Verify and correct the DNS configuration of my domain to accurately point to the servers of Cloudflare or yours.
Find an alternative solution to complete ModSecurity deactivation that ensures both the security of my site and the resolution of the "501 Not Implemented" error.
Your assistance in resolving these issues would be greatly appreciated. I'm keen on ensuring that my site functions properly while maintaining its security.
Feel free to contact me if you need further information or additional clarifications.