Error 520

Zola

My hosting company migrated my web pages to a new server and now my pages are not visible, I contacted support and they gave me this answer.

Thank you for contacting Support.

An IP address mismatch can cause the Error 520. The A Records on the hosting server and Cloudflare have to match to avoid this issue. Open the DNS Zone Editor and check the A Records to fix this issue. The A record should be updated to "198.175.150.30". and CNAME record for "www.thesuccessfulspirit.com" should point to "thesuccessfulspirit.com"

if anyone knows what exactly I have to do, please help.

Emily

Zola here's where you can make this update in your Ezoic account to match the Ip address your host has given you for the new server: https://pubdash.ezoic.com/settings/dns/dnsrecords. It will be an A record with the host name "@". it's just the IP that you need to change - you can leave the record type and host name in place.

It looks like you already did this for one of your websites - so can I confirm which of your websites you are referring to?

Additionally, I do see for one of your websites that you have another A record pointing to this host name in your Ezoic dns: 'c1491873.tier1.quicns.com'. This entry has a different IP address from the one you sent above, so it would be worth asking your host about this and checking if this Ip address is up to date at Ezoic as well.

Zola

Emily
Hi Emily,

Thank you for your assistance. The issue was related to 'c1491873.tier1.quicns.com,' and I have successfully resolved it by making the necessary changes. Now, everything is functioning well on all my sites.

Thanks again.