Hello all
When i change"nameservers" my website doesn't work, give me blank page,,, with no content,,,, Any ideas how to keep my website still working when i change it? What should i do when i change it?
Can anyone send full video about it???
Before you integrate, please ensure the DNS records Ezoic holds for your site match the copy of DNS records from your host. This article will help if you need to update any of your DNS records within Ezoic to match your host's copy: https://support.ezoic.com/kb/article/how-to-updateadd-dns-records-and-subdomains
Once you have verified that the DNS records match, then you can go ahead and change your name servers.
Steps to integrate:
Log into your account and click on ‘Integrate Your Site’:
Select the name servers option.
You will see a simple table with your current name servers on the left and the custom Ezoic name servers we’ve generated for your site on the right. Update your site’s name servers to the Ezoic ones at your registrar / host (wherever you manage them)
If you are still experiencing errors once you've integrated, please reach out to your Ezoic representative or the Support team to take a look into this!
Still i have the problem
Hiw to contact customer service?
You can reach out to the Support team by following these instructions: https://support.ezoic.com/kb/article/guidelines-for-contacting-support
Does anyone know why EZoic blocks WebSocket communication? All my services on https://ernestech.com that rely on WebSocket Communication have stopped working. This happens when Ezoic is enabled to serve Ads.
ErnesTech With WebSocket connection, this is not supported by our Ezoic servers, which will be why you are seeing this when you site is on Ezoic servers. You can work around this limitation by making a new subdomain on your site that does not get turned on to our Ezoic Servers and use it just for websockets.