Caching Error Mistakes- says contact Customer Support. Pages not Updating

christine

my blog pages and posts are not updating with revisioins and I cannot purge cache any more on Ezoic. It keeps giving me an Error Mistake and that I need to contact Customer Support. Of which there is no way to do this.

A couple of days when my sales launch went awry and people reported my sales pages looked wonky-- sales information (and prices) were disjointed and did not update and photos would not load, I emptied my cache- plugin (WP-Optimze), purge cache on Cloudflare and eventually discoverd what was holding everythign back was Ezoic's Leap caching. it was keeping all my work from updating.

I purged Ezoic cache and it worked.
Incidentally, my photos were not loading either and discoverd it was Leap that was blocking it from loading so I had to turn Leap off. In either case, the WP-Optimze should handle all that as well and is eaier to control because it's in Wordpress and is not a separate login. So I'm currently using that as a default until I can stabilize and figure out what is going on.

But now i'm updating more things and making more revisions to pages/blogs and it's like I tried to purge Ezoic cach too many times. I am now getting an Error Mistake box Message. Says to contact customer support. I've tried to log into Cloudflare and now it no longer shows Purge Cache on Caching.

I might be purging cache a lot on Ezoic but I don't feel like it is updating after every revision and save to my pages or blogs and I cannot keep bouncing between browsers to check for updates only to be disappointed. What do I do?

It's almost like there's an Ezoic lock on my caching it keeping everythign from updating.

https://grrrltraveler.com/rajasthan-roadtrip/. - there is a jumble of text which looks like the height spacing between some words are off and i've performed updates that i'm not seeing.

launch sales pages that are not updating automatically unless I cache purge them:

https://grrrltraveler.com/group-tours-solo-travel/best-of-pakistan/
https://grrrltraveler.com/group-tours-solo-travel/
https://grrrltraveler.com/group-tours-solo-travel/golden-triangle-india-diwali/

There might be more posts that are not updating but the problem is the Ezoic cache.

I've already turned off a lot of things with Ezoic-- including my Ezoic Ads- because I cannot troubleshoot the kinks in things.

Help!
Thanks in advance

christine

Also, My blog site is hosted on Ezoic.
The error message i'm getting is that "there' s an error validating my requeest, please reload the page. If error persists, please contact support"

UPDATE: I disabled the Ezoic Cloud Caching and then turned it back on and it allowed me to purge caches again. So my pages were able to update. However this doesn't solve the problem that Ezoic cache is retaining the old versions and not updating when I make revisions. As I have WP-Optimze, should I just turn off Ezoic's Cloud Caching?

Mohammad2306

There may be a compatibility issue between LEAP and other plugins you are using.

https://support.ezoic.com/kb/article/what-known-caching-plugins-work-or-dont-work-with-ezoic
https://support.ezoic.com/kb/article/which-wordpress-plugins-are-incompatible-with-leap-and-need-to-be-disabled

WP-Optimize is known to be incompatible with the Ezoic WP plugin.

It looks like you have already disabled the Ezoic Caching app, so we cannot clear the cache for you.