Origin Error and Revenue [REPOST CAUSE BOT RESPONDED]

Raresh

Hello there!
I really don't have a clue on what is happening but i noticed this.
Like a month ago i was invited in the premium program. I accepted right away. and was averaging 7 dollars a day of revenue (2 from ads and 5 from humix shared).
After that my revenue dropped instantly to like 1$ a day. I waited some time to see if it was coming back to normal but no. I continued to earn 1 dollar and humix views fropped from avg 200k a day to 10k a day.

On top of this, I'm constantly reciving origin errors and the site goes offline.
This is causing me problems with my sponsors and coleagues.

Can you please assist me so we can find what is happening?
It all changed when i joined Premium Program. Regreting it now.

Mohammad2306

The origin errors would not be related to the Premium program.

It's possible that your host is mistakenly blocking one or more Ezoic IPs.

Can you follow the steps in this guide?
https://support.ezoic.com/kb/article/how-to-fix-origin-errors

Raresh

I have already checked on my end and all ok from my provider. Can you check on your end please?
I know this is the standard reply to questions like these... Please give me real support 🙂
Thank you,

Mohammad2306

The origin errors have nothing to do with Premium. It's not just a matter of asking your hosting provider to confirm that all is okay. Did you go through all the steps in that guide?
https://support.ezoic.com/kb/article/how-to-fix-origin-errors

Did you check the DNS zone records (A, CNAME, MX, etc.) with your host? The IP address for the A records is especially important. Does it match what you have on file in your Ezoic dashboard under Settings -> DNS?
What about the SSL settings? Did you verify that they are correct?
Did your hosting provider agree to whitelist IPs?
Have you checked if you are using any other security plugins that could be blocking IPs?

Raresh

We have been trough this many times and it always was solved from your end in the past.
NOTHING has changed in my hosting provider, or ssl certificate, or the DNS zones.
I have done these check BEFORE contacting support 🙂
Can you check on your end if something changed?

Mohammad2306

Our tech team looked into it and we are not seeing any issues on our end. When we try to connect to your server, we get timed out. That indicates that we are getting blocked in some way.

I can see last year you opened a support ticket and it involved Immunify 360. However, this time the issue is specific to your site.