Compatibility issue detected. Contact support.

calculated

After being with Ezoic for years (I'm a premium member), I'm suddenly seeing a "We have detected a compatibility issue. Please contact support for further assistance."

Also, Google stopped fetching my sitemap (403 error), so my site isn't being indexed yet videos through Ezoic are indexed no problem

I've already contacted Siteground, and IPs are whitelisted.

Please help.

Mohammad2306

The compatibility issue appears to be resolved now.

calculated

Nope - still see this popup when I run the test in "troubleshooting"

Mohammad2306

There does seem to be an intermittent error. It looks like you have something called 'anti-spam by cleantalk' blocking Ezoic. Can you whitelist Ezoic IPs through that tool as well?

calculated

Thank you. I've disabled Cleantalk and will discuss it with them—at least I now know what the problem is.