Want to share my experience to get the Ezoic package from the courier. Unlike in other countries, In India UPS only deliver the package directly to a few states. When you are not in Directly Zone, They will assign some third-party courier service for Delivery. After You track your package that cleared your KYC on the Central UPS station then you can use below UPS staff's Email IDs for further tracking to your location.
svinit@ups.com
dshalu@ups.com