Pre-emptively avoiding origin errors

Tecumseh

I am planning to add a domain to my ezoic account.

The first and only domain that I have configured initially experienced "origin errors." I then followed the knowledge base article to whitelist a short-list of ezoic ips and enable the x-forwarded setting in my wp-config file. At that time, Ezoic support made a change as well to route traffic to the short list of IPs to resolve the origin error.

Is there a process to follow so that any necessary configuration changes needed can be done up front to avoid experiencing the origin errors?

Thank you

krivera

Tecumseh You can definitely do this from the start of adding a site. What you would do, is add the site, go through the integration process and once your site is approved and integrated, you can whitelist the shortlist of IPs at your host and we can add you to our shortlist as well on our end. We would just need to know once you have done this!

Let me know if you have any questions about this!

Tecumseh

krivera who do I contact to have Ezoic add my newly configured domain to your shortlist? I'm concerned that there will be a delay between the time the site is approved and integrated and the time Ezoic adds the domain to the shortlist, and the origin errors will occur during that delay.

krivera

Tecumseh You can contact us here on this thread! Our US team is online from 9am-5pm PST and our UK team is online from 1:30am-9:30 am PST!