Hi @Jonomgf - hope you're keeping well! Welcome back, we're glad to see you!
I think there's been some confusion/misunderstanding, let's try to clarify a bit for you here 🙂.
The program that your site qualifies for does not support or offer plugin integration. Your site must be cloud integrated with Ezoic in order to be eligible to show ads or receive support with setup.
We highly suggest you disable and remove the plugin immediately (you can add this back later for extra benefits, but you cannot use this as the 'integration method' for the site).
Then, use this guide to properly cloud integrate the site with Ezoic: https://support.ezoic.com/kb/article/ezoic-cloud-integration?lang=en-US