Website issue

aqeel

Hello sir, some days ago i transfer to my new host after this i updated my new DNS host in my ezoic account after this these new DNS automatically integrate in my ezoic account. But from my new host side he says some issue to point IP in cloudflare so then he says to pause Cloudflare. So after this i update my Host Nameserver in my domain. After this my SSL activation related issue is solved from host side. After this again i update Cloudflare DNS in my domain(becuase site is integrated with ezoic) after this website is down. Please help me about from your side is that possible any issue about. Thank you

APerez

aqeel Try to update the DNS records at Ezoic first. When you integrate with Cloudflare, any changes made to the Cloudflare DNS records will be written over by whatever is showing in the Ezoic DNS records.

aqeel

Hello, thank you for your answer!
I already updated new host DNS records in my ezoic correctly, but from my host side he says that her host IP is not point in Cloudflare. (A record or www point to host IP). But i can't do this because already ezoic proxy used in my Cloudflare. So, after this i removed Ezoic proxy temporarily and add Host DNS records manually in Cloudflare. Now when host IP is propagated completely, and website is working fine. Then how to again i integrate with my Cloudflare in my ezoic.
Currently in my cloud DNS records:
Currently in my Ezoic DNS records:

Heather

aqeel Thank you for reaching out about this I have reached out to our tech team who will look into this as soon as they can and come back to you. So that the team have all the information that they need please can you send over a list of plugins that you have on your website and any caching that you have set up at a host level as well. many thanks

Mark_P

Hey!

We have been looking into this issue for you and I tested the site and can see that it is working well. Do you currently have the host IP propagated?

aqeel

Hello my website was disconnected with cloudflare, second thing my host IP propigation is completed. After this i removed my host name server in my domain and add again my cloudflare name server in my domain(4 Hours ago i done this) Now can i integrate my ezoic account with my cloudflare again without any issue in my website? Because some hours ago only i update my cloudflare name server due to this cloudflare propigation is not complted or can i integrate during this or wait for cloudflare propigation complete. So please confirm me then i proceed.

Heather

aqeel thank you for this information I'm going to run this past the tech team and come back to you once I have heard back from them. many thanks

Heather

aqeel I have head back from the tech team and they have said that when you integrate via Cloudflare the DNS records are automatically updated at the same time and so you should be ok to re-integrate with Ezoic. If you do have any concerns please do come back to us and we can go from there. many thanks

aqeel

Heather Hello thank you for your answer. Now i integrate again can you please check this is that now integration is succesfull and no any issue please confirm me

JeanPierre

The site is currently active and running through the Ezoic cloud. The issue should now be resolved.