Question Regarding Leap and Cache - URGENT

namanp

So, Right Now, I'm not using Leap feature by Ezoic and I intergrated my website with the Cloud Integration method.

I'm currently using WP Rocket plugin for my website html/css minification and Cache stuff, So, When I clear the cache - will it be updated like before. Or Do I need to install the Ezoic Plugin to make it work for CDN cache.

Because When I am enabling the Ezoic plugin, when Leap is disabled and my site is working on WP rocket - it is showing BLANK PAGE.

Kindly Assist

namanp

Kindly assist me, regarding this issue.

Mark_P

Thank you for reaching out. To ensure seamless compatibility, we recommend using Leap in conjunction with Ezoic. Unfortunately, third-party plugins such as WP Rocket may not be fully compatible with Ezoic, which can cause issues.

To simplify the process of clearing your domain cache after each modification, we recommend utilizing the Ezoic WordPress plugin for CDN management. For further information, please visit the following link:

https://support.ezoic.com/kb/article/how-can-i-set-up-the-ezoic-wordpress-plugin-for-cdn-management

We highly recommend configuring this plugin and using Leap to optimize your site. If you require any further assistance, please don't hesitate to reach out to us.

Thank you!

namanp

Thanks for suggestion!

Just Implemented what you said, and Now, I enabled Lead and Installed the plugin with the recommended setting.
I would like to request you to have a look, whether everything is perfectly enabled or not, and showing on website. Also, I disabled the Humix ad. But, The floating video is still showing how can I remove it.

One more thing, How to show close button in the anchor text? (Kindly do not mention the site here in the chat) thanks!

Heather

namanp Hello please can you confirm what you are looking for us to check when you say I would like to request you to have a look, whether everything is perfectly enabled or not, and showing on website.

For the floating video please can you confirm which page you are seeing it on - I have checked a couple of pages of your site and can't see the floating video showing.

Please can you confirm are you looking for a close button for the anchor ad to be shown on your site? many thanks

namanp

Heather

I would request you to have a look into my Leap configuration and Site as well. Whether Everything is perfectly working or not - cause previously the sticky AI placeholders was
showing on site's main navigation on mobile, thus the content was not showing - as half of the page was covered because of that floating ad. I tried excluding the CSS from the Ezoic dashboard. That's why, I request the review. As you guys are amazing hehe 👍

And Yes, Looking for a close button - can you please let me know how to enable or disable it? Or It can be only done by the Ezoic team. Many thanks again.

Heather

namanp In terms of Leap we are unable to check the functionality of your site as we don't know the site the same way that you do. If you have specific concerns about the way Leap is functioning and impacting your site you can reach out directly to the Leap team with your concerns and they can troubleshoot what you are seeing. You can reach out to the team here: https://pubdash.ezoic.com/leap/measure/overview

I have checked a couple of pages and am not seeing an ad placeholder in the sites main navigation for mobile. If you are still seeing this issue please can you send over a link to the page and I can then resolve this for you.

Heather

namanp Hello just to confirm that the close button for the anchor ad is now on your site. If you have any questions after you check this please do let us know. many thanks

Heather

For the anchor ad close button I can reach out to the team for you, the tech team are out of the office until Monday and so there will be a delay of a couple of days whilst we wait to hear back from them. many thanks

namanp

Heather

Thanks, I just checked. And It is working perfectly fine.

Warm Regards,
Naman