Floating Video Ad Unit not shown in my site

oussama00

Floating Video Ad Unit not shown in my site , when i visite my site no video shown

Heather

oussama00 Hello Heather here I hope you are well. I have taken a look at your site and am seeing that the Humix videos are playing within the space of the floating video ad unit. When a site has both the floating video ad unit and the Humix floating videos switched on the AI will show whichever is going to make you the most revenue for your site and is inline with the optimization settings of your site and the wishes of the advertisers that are going to bid on your site. This way you are always getting the best option for that reader at that time.

oussama00

there is no video shown in my site you can try to visit any page in my site no video playing

Heather

oussama00 I have checked multiple pages on your site and can see Humix videos playing on each one. Please can you clear your devices cache and then check your site in incognito mode?

If you are unable to see the Humix videos playing please can you send the URL of the pages that you have checked and we can then move forward from there. thank you

oussama00

for example i try these links in Mozilla and opera and in incognito mode no one shown any videos

https://codecomeca.info/the-art-of-companion-planting-maximizing-garden-productivity-and-harmony
https://codecomeca.info/creative-home-decor-ideas-to-transform-your-living-space

Heather

oussama00 please can you re-try in a chrome browser in incognito mode? thank you

oussama00

yes i try it and here the prove

Mark_P

oussama00 Thank you for your reply and for these images.

I too have checked the URLs
https://codecomeca.info/the-art-of-companion-planting-maximizing-garden-productivity-and-harmony
https://codecomeca.info/creative-home-decor-ideas-to-transform-your-living-space

and can see that they are playing Humix videos correctly. The images you provided above, are they from Chrome?

oussama00

yes and i also try it in others device and browser , the some

Heather

oussama00 Ah that is strange, with us not being able to see the error we are unable to troubleshoot this for you further at this stage.

The things that you can try are to:

1) Check and remove ad blockers or any pop up extension blockers that you have on your device
2) Clear your devices cache and cookies and then re-try
3) Try viewing your site in incognito mode
4) Check that you are logged out of your content management system
5) VPN into a different country to see if you can see the Humix videos playing then

oussama00

the some also with my other site https://annieblogging.info/ , a week ago everything work fine but now no work , i think the problem in humix , as also my earning from sharing videos drop from 20$ to 0$ , something stronge happen here

Heather

oussama00 I have taken a look at this site and it looks like you have switched off each of these videos from being shared on Humix. Would you like your videos to be shared so that other Publishers can have them on their site?

oussama00

you can also see this problem

Heather

oussama00 Please can you send me the URL of this page and I can then look into this for you. thank you

oussama00

i didn't change anything i didn't switch them off

Heather

oussama00 I have switched on each of the videos for you so that they are shared on Humix again. Please check back in with your Humix data in 48 hours time to check that this has resolved the issue for you.

oussama00

and for the url : https://codecomeca.info/the-art-of-companion-planting-maximizing-garden-productivity-and-harmony

Heather

oussama00 I have taken a look at the page you have kindly shared and can see that there is already a video within that page and so the AI wont be able to add another one into the page. many thanks

oussama00

1-so for https://annieblogging.info/ shared video problem fixed if yes can you check my other sites if everything oki
https://me-coding.com/
https://codecomeca.info/
https://forsimplytech.com/

2-and for https://codecomeca.info/ humix video i will ask my friends maybe the problem in my computer
3-can i make the video float to the top the moment when visitor visit my site event if he didn't scroll down.

thx

Heather

oussama00 Please can you let me know what your concerns are for each of your sites that you have mentioned and I can then take a look at these for you?

Heather

oussama00 It isn't possible to make the video float until the reader has scrolled past it.