I am running into an issue with my website. When browsing articles on the site, it has been jumping over to a spam site. Please check the video for what I mean:

https://www.loom.com/share/241a5648ea7944d69965772253c34795

Hi there - Lindsey here from Support. I hope you're well notwithstanding this issue!

Based on the screen recording you've provided, as well as testing this on my end, it appears that this is a malicious redirect that has been enabled on the site which is causing this redirect.

This is normally from an unreliable plugin or a recent plugin update which has added this redirect. To help pinpoint where the redirect is coming from, have you added or updated any plugins recently or around the time that this redirect began to occur? Any information you can provide will be helpful in finding where the redirect is coming from.

I haven't added any new plugins, and most of the plugins update automatically, so I wouldn't know where the problem might be.

Bojan1993A No worries - in that case, the next test to complete would be to remove all of your plugins (only temporarily) and see if this removes the redirect altogether. If this is successful, then we know one of the plugins (and likely one of their most recent updates) has caused the redirect. From there, you can re-enable each plugin one by one and as soon as the redirect returns, we'll know that the most recently re-enabled plugin is causing the issue.

If the redirect returns despite turning off all plugins, then this indicates that the issue is elsewhere. Can you please test the above and let us know once you've done so and what the outcome is?

Hi Lindsey,

Please take a look at the image below. This indicates that the malware issue is on your end.

Bojan1993A Hi there - can I ask what program or plugin you've used to detect this? Just so I can get a better understanding of how and why this was detected as we're unable to detect any malware generated from our end at the moment.

I use Malcare plugin for scanning my website and it detects that my website has a malware issue.

That's not pointing to Ezoic necessarily - the only relation to Ezoic with that script is that it's being 'delayed' by our LEAP optimizations.
I did a quick Google search, and it's pointing to something on your device, browser, or site technology that's inserted this script.
For example: https://malwaretips.com/blogs/remove-away-linestoget-com/, https://malware-guide.com/blog/how-to-remove-away-linestoget-com, and https://secure.wphackedhelp.com/blog/wordpress-malware-redirect-hack-cleanup/ (that third guide seems to give you several ways to troubleshoot and look for the malware).

Note: Those are not guides from Ezoic, so you'd need to asses the information and make your own decision on how to proceed. We're just providing those links as we believe they would give you sufficient background on the issue and possible ways to proceed with debugging. They would also prove that Ezoic is not the cause or source of the malware in any way.