Foxinthecity We can definitely see a different in your pageviews, we'll need to track your data for a couple of days to see if disabling the conflicting plugins has resolved the issue. Can you reach out on Friday and we can take a look over your data for the past couple of days?

Imogen okay thank you.

Imogen hello, please could I kindly request you look further into my issue. You will my users and page views are into the hundreds every day and I’m seeing maybe 30-50 max being recognised in ezoic. It’s not right, as I’m missing out on a significant chunk of revenue every month. Thank you.

Foxinthecity We've been taking a look into this today with the team and we believe there is still some form of caching interfering here - are you using Cloudflare? Can you make sure that your Cloudflare caching settings have been set to standard? And can you send over an updated list of your plugins?

Foxinthecity Yeah, looking backwards we will not be able to backfill data, but now that you have made these changes with Siteground we'll want to check things over the next couple of days to further confirm if that resolved the issue or not.

Hi Team

Please can you check to see if the changes regarding switching off CDN and all cache plugins has made a difference? I’m concerned that with the CDN off it will have a negative impact on my overall site speed. Not sure if it’s the resolve. Please advise asap.

You have access to my GA so please look there and compare with what you are seeing in Ezoic reporting and confirm what is the solution or next steps. It looks to me what Ezoic is reporting is significant to underreporting the reality. Even my real-time views are at 30 which is often what Ezoic is reporting for a whole day! Thank you appreciate all your help with this.

Connecting Ezoic will give you access to our CDN which is industry leading in terms of performance - disconnecting from another CDN shouldn't cause issues with speed

That being said I'm not seeing updated visits right now. So we're going to check in with our tech team and see about next steps

Foxinthecity Can you try disabling Jetpack and Jetpack boost please? We have previously seen sites experience issues with our tracking whilst having these plugins installed. If you can disable these two plugins and reach out in a few days time, we can take another look into the metrics.

Have disabled jetpack boost. By the way these are my nameservers on hosting and my domain. I appreciate we are trying things as process of elimination but I’m concerned with the CDN at siteground switched off and other cache optimisations that it could cause my page to run super slow. So please do look into this as a priority for me as my page traffic has been increasing I don’t want to jeopardise this.

Mohammad2306 okay. Well main thing is we resolve my clicks being recognised by Ezoic. Don’t see traffic in real-time. Everything is switched off now jetpack etc… hopefully your tech team can advise thanks

Can you also go to your Ezoic cache settings and turn this 'override' option on?

Okay, I have just done that. Please let me know if there is anything else I should I try. Thank you.

Okay, let's monitor for the next couple of days.

Not really seeing much change in today’s stats section. Wonder if you are seeing much difference on your end yet? Thanks

Can you confirm the GA4 tag you are using for the domain?

You have access to my GA. Is this what you mean? See screenshot. I’ve also attached snapshot of this weeks traffic. Thanks

Can you compare the GA-tag you entered for SiteKit with the one in your Google Analytics account?
It appears to be different from what we're seeing in your shared Google Analytics account.
You can log in to that Google Analytics account and go to Data Streams. For some reason it's also showing a different URL.

Mohammad2306 I don’t really understand? There is no data source in site kit. Site kit is just basic connection plugin. And you have access to my GA so should be able to see.