Payment hasn't been received

Fadatechmas

I have not received Payment. This happens last month end and also repeats again this month. Can I know why I have to pass through this harsh experience every month end? I need response. The attached screenshot explains better.

Mohammad2306

When you click on the i icon next to where it says Payment Failed, you can see additional details, in this case Invalid Payment Info. You can update this information under Payment Settings.

Fadatechmas

I updated my payment settings after last two months payment failed, but this month end still failed as well. Can any staff from Ezoic help me update my payment settings from your end? I want local Bank transfer to my Nigerian First Bank account. I'll provide you with all details, you update it from your end.

Imogen

Fadatechmas We're unable to do this for you - I recommend you review our guidance on payments to ensure you are submitting valid payment details: https://support.ezoic.com/kb/article/ezoic-payments