Hello Emily! This is the response of my host:
Thank you for the email. It is not about the IP whitelist. Seems SSL is the issue. Since you are using CloudFlare this should be fix there. I have also enforce the http to https so that should be fixed. I have change the SSL to flexible on cloudflare as well. Please monitor now.
I already did, for several times and I still get the same 520 error everytime I try to log in. In updating my articles, I also see json related error.
Can you change the settings here since the IPs are not whitelisted?
https://pubdash.ezoic.com/settings/connection/troubleshooting
I remember having trouble on the first week of November. I think, I added the IP addresses in CF a week before it happened. I just couldnt find where to remove them anymore. CF updated its settings. Could it be that?
Im sorry because if not, what is going on with the website? I can not continuously work. The host keeps on telling me there's something wrong with the DNS because it is different from that of my other ezoic connected website. My friend who manually changed the DNS might have done something which caused that.