Tucker_P_Ezoic Do you have some updates for me?

What language is the Chrome desktop browser set to by default?
Is it German by chance?
Are the desktop opera / firefox browsers set to English?

Tucker_P_Ezoic all are set to German

Desktop:
chrome => button without any text
opera => button with german text
firefox => button with german text

We've escalated this even further now to try and both recreate what you're seeing and to get more eyes on the behavior you've described. We definitely appreciate your patience.

Our dev team is still trying to reproduce the issue. When you visit the site, is the privacy ('Datenschutz') text always missing on Desktop/Chrome and Mobile/all browsers or just some of the time?

Mohammad2306 yes ist still missing how described:

mobilePhone:
firefox => issue
chrome => issue
opera => issue

dekstop:
firefox => fine
chrome => issue (please look at new screenshot)
opera => fine

manolo Thanks let me pass this back to the team and see what they come back with.

Are you able to open up the dev-tools for Chrome when you are able to recreate the missing text, and possibly send us a screenshot of any errors showing there?

Our engineers have been trying to recreate over the last several days (many different engineers in different locations all using different VPNs and browserstacks) and are unable to recreate the experience you're having with the missing text display. That's not to say it's not occurring more widespread, but our inability to recreate might point to something locally occurring that we can't quite replicate.

Tucker_P_Ezoic

Is that fairly consistent when you aren't seeing the text?

manolo Sorry, just to clarify, the error in console won't always show?

Ethan before I don't see always this error

manolo Thanks, let me relay this to the team

Ethan Hello, do you have any update for me?

We also see the same error on your website:

It looks like for your case, a fix went out toward the end of April.
Are you still seeing the errors on your own site with the display?

Tucker_P_Ezoic all right, thank you. Yes, we still see the error on our site.

With any bit of technology, especially around compliance assistance, there are going to be changes thick and fast over time.
That's what appears to have happened here - there will no longer be any text displayed with the gear icon, and that's an intentional update that's across all domains using Ezoic CMP.
Therefore, the way your site is displaying is actually correct with just the gear icon. It looks like that change was made fairly recently, and we apologize for not catching it / relaying to you sooner.

Tucker_P_Ezoic Can you please help. My site is still not approved by Ezoic.
site is : bikejourney.co.uk

Ezoic is rejecting a lots sites Please support us on this issue.