• Leap
  • Certain Website Functions (Search, Facebook Widget etc) Not Working

Hi Community,

A few weeks back, I tried to make some changes to my Leap Optimization, and that cause some issues which made me turn off Leap completely just several days ago. However I noticed that there are still some issues on my site, such as:

  • Search bar is unresponsive (top right of the menu)
  • Facebook widget on the right sidebar doesn't load
  • Images do not autoload when I hover over a link on desktop (this used to work and is facilitated by a plugin)

Can I check if others are seeing the same problem on their desktop, and any ideas on how do I fix these? These are important aspects of the site and would really need to fix them asap. I've attached a screenshot showing the FB widget and an example of the links that should auto-show an image when hovered over. My website is https://www.tapandsac.com

Thank you!

    Hi there - hope you're well!

    Currently, I can't recreate any of the issues you've described except the images preview, which we might need clarification on.

    You can see below that the facebook preview loads, and hovering over some of the elements on the page do show a preview. I also used search pretty easily and got the expected results.

    Do you have an example URL where you have links that you should be able to hover over to see an image?
    Do you also have a screenshot of what you expect to be seeing?

      Hi Tucker,

      Thanks for checking up on my site!

      I've included a screenshot from this URL (https://tapandsac.com/magic-basics-understand-dual-lands-cycles-mtg) that should have a pop-up image whenever you hover over certain hyperlinks (included another screenshot of an example). On my end the pop up and other issues are still not working. Many ad placeholders also show up empty - I've tried deleting placeholders but nothing seems to change.

      It's nice to see that the site is loaded properly on your end, it's become a common theme where I see a lot of issues but from Ezoic's end everything is working well. I've tried clearing the Ezoic cache as well as on my browser, but still the issues remain, which makes me wonder who else is seeing them. Would logging out of WP change anything?

        tapandsac Hello, so we're on the same page, is every red bit of text meant to have a popup when you hover? I ask because I see a popup when hovering over only some of the elements, so if every red piece of text is meant to have a popup something isn't working as expected.

        I do also see you're not using Leap optimization settings, so we can eliminate that as a potential cause for broken elements or CSS - do you use any caching outside Ezoic that might be interfering with Ezoic caching?

        In terms of the ads, we do lazy load ads so you would expect ads to load a blank space temporarily until all content loads in. I'm not seeing ads just load a white space indefinitely though, are you using a VPN by any chance? If so, we don't often show ads when VPNs are active, so that might help explain it - also you would want to be logged out of WP to see ads

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