• Humix
  • Error validating location changes and clearing cache on Humix site

For the past few years, I have been updated the video I show beneath my weekly post at https://www.poemsforfree.com/week.html (Humix site location 312) with no difficulty. Suddenly, about three weeks ago, when I edited the location by changing the video and then tried to save it, I got the following error message: "There was an error validating your request, please reload the page. If the error persists, please contact support." And when I tried to clear the location cache for location 312, I got the following error message: "There was an error clearing this cache." The video for the poem from three weeks ago is still rather nonsensically appearing below each weekly poem. So how can I fix this?

    Nickgo I was just able to clear your cache and I can see the video (P---, ---m) on that page. If the issue happens again, can you try clearing your browser cache and enable default settings?

      • Staff Icon

        Ezoic Employee

      Nickgo Hello,

      How're you attempting to update the video? Is it via the Humix studio? If so, which video are you attempting to update to? We can try recreate this on our end and if we run into errors we will ask the Humix team to take a look.

        Thanks for replying. For whatever reason, clearing my browser cache did the trick. I had cleared it before I asked the community for help, to no avail, but that time it worked. I appreciate your reply and concern.

          You are posting too frequently - please wait before posting again