Why is my website down all of a sudden. My website is not accesible, it's displaying an error message 'Your connection is not private' 'net::ERR_CERT_DATE_INVALID'. Kindly help with this
The majority of site errors can be resolved by following the troubleshooting steps below, please follow this advice whilst you wait for a member of the Ezoic Support team to get back to you.
Clear out your browser cache There is a chance that you are cached into an older, erroring version of your site. Please clear out your cache or try viewing the URL as domain.com/?nocache
Make sure that your host has whitelisted Ezoic IP's If you are seeing one the following errors: 500, Origin, 520, 403 forbidden, 401, 503, we advise you to follow the advice found in this thread: https://community.ezoic.com/d/10310-what-to-do-if-you-see-an-origin-error If your host isn't able to whitelist Ezoic's IPs, please inform the Ezoic team of this and await potential next steps.
Make sure your Ezoic DNS records are up to date, and match up with the DNS records at your host. The following guide will help you with this: https://community.ezoic.com/d/11329-what-to-do-if-you-see-a-compatibility-error
If you are seeing an SSL error, such as 'Your connection is not private' we advise you to disable any SSL plugins and SSL at your host. Once you've disabled any third party SSL technologies make sure to clear the cache and check if the error persists.
A member of the Ezoic team will take a look into your issue as soon as possible. If there is any additional information that you think could be useful for us to know, please reply to this message in the thread. We advise keeping the site integrated with Ezoic so that we can troubleshoot more effectively.
Still experiencing the same problem
Where are you seeing this error exactly? When we access the site, it's serving via https without any errors currently.
Tucker_P_Ezoic It was showing on my phone but it disappear and the site returned normal but now it shows origin error again I dont know why but this origin error appear and disappear again by itself lately
Origin errors need to be addressed with your host via this guide: https://support.ezoic.com/kb/article/how-to-fix-origin-errors
Hi, I have the same issue. Your connection is not private. I disabled SSL plugins at my host but still the same issue.
Esteponeroscom Please refer to the other thread. You will need to update your DNS zone records correctly. It looks like you deleted the ALIAS record but you have not set up a DNS zone record for the root domain. You put a instead of @.
Likely SSL Cert expiration
looks similar to me, I opened my website with Opera, VPN is active in Europe and America region and my website works well, but after I tried asia, my website got an origin error
kurnia https://support.ezoic.com/kb/article/how-to-fix-origin-errors
Good day, my site thepostnews.net is not accessable can someone help because i don't know where to begin. I have inserted the screenshot.
thepostnews Did you go through the steps in this guide? https://support.ezoic.com/kb/article/how-to-fix-origin-errors
Mohammad2306 i have gone all of this you can my site. troubleshooting has identify one problem affecting my connection but it doesn't specify what is the cause. IPs is correctly connected and integration in fine.. this problem results on users not accessing my web.whitelist is cormfirmed
thepostnews Did your host tell you that they have whitelisted Ezoic IPs?
Good day, my site was setup for leap by ezoic agent.. it only worked 2 days now is returning error server. what does this mean because i troubleshoot no issues was found.
Did you talk to your hosting provider? Did they confirm to you that they have whitelisted the IPs we shared with you in that guide?
Mohammad2306 I did they say they don't whitelist IPs they only block or unblock IPs and this case my IPs are not block i verify that myself to is a third say without access.
This has nothing to do with LEAP. It's related to Ezoic getting blocked and it can happen intermittently. If it's not your hosting provider blocking Ezoic, can you check if you have any other firewall or security plugins (such as Wordfence) and make sure to whitelist Ezoic IPs there?
Alternatively, you can switch from Cloud integration to JavaScript integration. Or use a different hosting provider (https://www.ezoic.com/certified-seamless-with-ezoic/).
Ezoic -> Settings -> Site Integration -> Show All Integration Options https://docs.ezoic.com/docs/ezoicads/getting-started/
© 2021 Ezoic Inc.