Review Extended, Why its taking so long?

Tucker_P_Ezoic

Hi @Revellion - hope you're keeping well!

It typically takes 10 business days (so that excludes weekends and holidays) for a domain to be reviewed by our platform quality team.
There can be extensions, especially if there's not enough traffic to the site within those 10 days to allow us to verify it as valid/human traffic.
If you're able to tell us which sites you're referencing (you can post them here, for example if the site was mysite.com you can use m****e.com) so that we can look at the review funnel, we can give you a better estimate 🙂.

Revellion

@Tucker_P_Ezoic

Thanks for the response. the website is s*************r.com its home improvement niche.

Anyway are ezoic team able to disclose topic that have high EPMV? thanks

Revellion

Any update please?

Tucker_P_Ezoic

Hi @Revellion - hope you're keeping well!
We've actually been able to approve the site now - looks like it was denied initially on review, but we think it may have been a misfire of one of our triggers.
We appreciate your patience and understanding 🙂.

Revellion

Tucker_P_Ezoic

Thank you so much,
I've got email that ezoic approved this site..

Revellion

Hello, its been 12 hours but the ads still not appear on this site?

And I got this notification on my dashboard

You've been invited to enroll s***************r.com into our placeholder setup review queue.
*Please allow up to 10 business days for our team to complete your review and reach out to you.

Would you like to opt in?

its mean I need to wait 10 days again?

Tucker_P_Ezoic

Hi Revellion - hope you're keeping well!

Have you used this guide to double check the setup and troubleshoot why you're not seeing ads?
https://support.ezoic.com/kb/article/why-arent-ads-showing-up-on-my-site
Ezoic has only tracked 1 visit to the site through our Ad Tester versions since approval, which suggests you're using incompatible caching that's preventing our versions from showing properly.
https://support.ezoic.com/kb/article/what-known-caching-plugins-work-or-dont-work-with-ezoic
You'll want to make sure there's no pagerules setup, and that HTML/browser/edge/page-level caching is disabled through any alternative caching you're using outside of Ezoic Caching app.
Additionally, we'd suggest setting any CloudFlare caching to 'bypass' - the headers are showing 'dynamic' which can interfere with optimizations from Ezoic.

Regarding the placeholder review/setup - that's just an optional program that has a team member here at Ezoic make sure the placeholders are adhering to best practices. It's not forcing you to 'wait' to show ads in any way.

Revellion

Tucker_P_Ezoic

Thanks for the reply.
I also wondering why its not detecting any traffic. Because on my analytic it s generating 150+ visitor per day
I don't use any caching on this website.

I tried your cloudflare recommendation..
is this correct?

Revellion

I just realize the cache hit rate is 0%.
Can you help me to check what is wrong here?
I could give you access to wordpress admin and coudflare account to solve this issue

Revellion

And is this normal? my other site have list of placeholder but this website showing empty placeholder. I also check my website using incognito and no ezoic ads showing ...

Tucker_P_Ezoic

Hi @Revellion - let's have you make sure CloudFlare caching is set to 'Bypass' under the general settings, and that you remove any pagerules you have set.
We have guides you can use to work on cache-hit rate and ads not showing that we highly suggest you refer to in this instance:
https://support.ezoic.com/kb/article/is-ezoics-cdn-or-the-caching-app-working-on-my-site
https://support.ezoic.com/kb/article/why-arent-ads-showing-up-on-my-site

The 'blank' placeholder section is because there are no manual placeholders detected on the site/created from your end.
That particular section would populate if you used the chrome extension or the Dashboard to create placeholders on the site yourself: https://support.ezoic.com/kb/article/guide-to-creating-placeholders-for-ezoic-ad-tester

Revellion

Tucker_P_Ezoic
Hi this is the cache report from guide you mentioned
response: 200
server: cloudflare
strict-transport-security: max-age=31536000; includeSubDomains; preload
vary: Accept-Encoding, Accept-Encoding,Origin
x-content-type-options: nosniff
x-ezoic-cdn: Bypass
x-frame-options: SAMEORIGIN
x-middleton-display: staticcontent_sol
x-middleton-response: 200
x-origin-cache-control: max-age=31536000
x-xss-protection: 1; mode=block

Revellion

I created the placeholder since 3 days ago but nothing change

Tucker_P_Ezoic

Hi @Revellion - the 'orig_site_sol' header means the non-Ezoic versions of the site are showing. Further, there's a header showing CloudFlare cache being set to 'dynamic' - that would prevent Ezoic from showing our versions as well.

Revellion

Tucker_P_Ezoic

Could you give me insight how I fix this issue? much appreciate

Tucker_P_Ezoic

Hi Revellion - were you able to use my recommendations from earlier? It's not clear if you've made any changes to your Cloudflare caching setup as suggested prior - I'll include that below for convenience::
"Let's have you make sure CloudFlare caching is set to 'Bypass' under the general settings, and that you remove any pagerules you have set.
We have guides you can use to work on cache-hit rate and ads not showing that we highly suggest you refer to in this instance:
https://support.ezoic.com/kb/article/is-ezoics-cdn-or-the-caching-app-working-on-my-site
https://support.ezoic.com/kb/article/why-arent-ads-showing-up-on-my-site