Rejected for monetization because site appears to have an error.

Heather

relationshipchief Hello Heather here I hope you are well. As a first step to this please can you remove this site from Ezoic and check to see if the error is still there. If it is please can you contact your host who will be able to help work with you to resolve this. If you aren't seeing the error when you are unintegrated from Ezoic please contact us before you re-integrate your site and we can go from there. many thanks__

relationshipchief

Hi, thanks for your response. I've never encountered any error on my site. The error I spoke about was the response I got as a feedback for not being approved by ezoic which is really confusing because my site is working just fine. However, one thing I noticed is that it shows on my ezoic dashboard that my site is completely integrated to ezoic, it shows another thing in the ezoic plugin as attached in the screenshot below which i think may be the cause of the said error. I've worked on every other thing but couldn't go past the integration phase even though I've was congratulated for completing the process

Heather

relationshipchief Ah I see, I have taken a look at your site a couple of times this morning and each time I go I am re-routed away from your site either by an ad or straight to Yahoo. Please can you unintegrate your site from Ezoic and confirm with me when you have done this and I can then re-check this for you and we can go from there. many thanks

relationshipchief

Hi, thanks again for looking at my issues. I used to have adsterra ads and they have all been disabled and deleted from the site. For the unintegration, should I just remove my site from the ezoic account or talk to my hosting provider to restore my previous Name server. I'm not a tech person so I want to be sure.

Heather

relationshipchief Sure no worries, ok to unintegrate your site from Ezoic you'll need to do the reverse of the process that you went through to integrate with us. Because this process involves switching your namesevers back to your host I would recommend reaching out to them as they will be in the best position to advise you on the steps that you need to take. many thanks

relationshipchief

Thanks. I've unintegrated. I've been restored back to the previous nameserver

relationshipchief

Thanks. I've unintegrated. I've been restored back to the previous nameserver

Heather

relationshipchief Ah that's great thank you for letting me know. I have checked your site and am no longer seeing the error. Please can you re-integrate using the instructions here: https://support.ezoic.com/kb/article/how-can-i-integrate-my-site-with-ezoic many thanks

relationshipchief

I've re-integrated my site using cloudflare. kindly help take a look

APerez

relationshipchief It looks like there was a setting from our admin site that was preventing the integration from starting up. I went ahead and made that switch. Please try integrating again from your dashboard once again. Hopefully it should go through correctly this time.

relationshipchief

Done. so i got the message in the screenshot below. don't know if im on track

APerez

relationshipchief One thing you may need to check is if the Ezoic DNS records match the ones at your host. It has to have the same exact records as shown at your host, otherwise it may show errors. I can see that there are some key records missing such as A, CNAME, MX, and TXT files.

For more information on how to find the records at your host, you can use this helpful support link: Where to Find DNS Records / Zone Files at your Host

And for updating the Ezoic DNS records once you get it from your host, you can reference this support article: How To Update / Add DNS Records and Subdomains