doesnt show ads

arwynn

Hello, my site https://golfers-guide.com/ and https://kitchenguru.site/ from today doesnt show ads, have something problems? I have cleared the catches.

arwynn

Please can help? my ads doesnt works on my websites @Imogen

HarryB

Have you made any changes to your site setup recently, like updated any plugins for example? I can see that you're integrated via our plugin which may cause incompatibilities with other plugins.

Generally if you can, I'd recommend our name server integration.

arwynn

i had a server update only (migrated a stronger vps service)

arwynn

This can be the problem?

HarryB

arwynn This is likely the issue here. I'd recommend updating your DNS records according to this guide: https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains

Once that's done, integrate via name servers and you should see ads serving!

naijasport247

I just applied with my website - https://www.naijasport247.com

Hopefully It gets approved 😆 .

arwynn

Thank you i update the DNS records, hope will help🙂

arwynn

@"HarryB" and after when updated the nameservers is this error message normal? Just have to wait?

arwynn

after when updated the nameservers is this error message normal? Just have to wait?

Tucker_P_Ezoic

arwynn - which website are you working on at the moment and seeing that error for?
You also indicated that you updated to a new server IP address, correct? If so, have you then updated the Ezoic DNS to make sure the new IP is used by the A records?

arwynn

Hi, http://kitchenguru.site/
i updated the nameserver only, how do update the ezoic DNS? Sorry becouse im not good in it

arwynn

The server is the same. My website was very slowly, only upgraded to a medium VPS server

Tucker_P_Ezoic

Take your Hosts DNS records (https://support.ezoic.com/kb/article/where-to-find-dns-records-zone-files-at-your-host) and locate the A, CNAME, MX and TXT records. (You do not edit/change these, they are simply the master copy of the DNS used for reference when changing the Ezoic DNS)

2.Then, access the Ezoic DNS (https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains) and make sure there are exact copies of the Hosts' A, CNAME, MX and TXT records showing with Ezoic DNS.
-- If they don't exist, create new ones.
-- If they already exist, but have incorrect values, update the existing records (hit the pencil icon next to the record).

arwynn

Hi there, i checked the DNS records they are the same, and my page doesnt work "http://kitchenguru.site/"
@Lindsey_
Can you help me please when you will have time, can open a private chat to share my DNS records to see what did i do wrong?

Tucker_P_Ezoic

The person you've tagged isn't a moderator in the community currently.
You can share a screenshot of your DNS here and we can hide the image from the public view once we see it.

arwynn

thank you sorry for that. i share here then

Tucker_P_Ezoic

Is that screenshot coming directly from the Hosts user-interface and DNS records?
It almost looks like it's just an online DNS lookup, which if the Ezoic DNS are incorrect would be relaying that information to such a lookup.

arwynn

yes i send you the all letter from my host, im on ifastnet

Jan

arwynn The records on our end match up with the records on their end. I would recommend working with them, or if they cannot resolve this you can move to another host that will resolve it. Here's a list we recommend - https://www.ezoic.com/certified-seamless-with-ezoic/