@"HarryB" and after when updated the nameservers is this error message normal? Just have to wait?
after when updated the nameservers is this error message normal? Just have to wait?
arwynn - which website are you working on at the moment and seeing that error for?
You also indicated that you updated to a new server IP address, correct? If so, have you then updated the Ezoic DNS to make sure the new IP is used by the A records?
i updated the nameserver only, how do update the ezoic DNS? Sorry becouse im not good in it
The server is the same. My website was very slowly, only upgraded to a medium VPS server
2.Then, access the Ezoic DNS (https://support.ezoic.com/kb/article/how-to-update-add-dns-records-and-subdomains) and make sure there are exact copies of the Hosts' A, CNAME, MX and TXT records showing with Ezoic DNS.
-- If they don't exist, create new ones.
-- If they already exist, but have incorrect values, update the existing records (hit the pencil icon next to the record).
Hi there, i checked the DNS records they are the same, and my page doesnt work "http://kitchenguru.site/"
Can you help me please when you will have time, can open a private chat to share my DNS records to see what did i do wrong?
The person you've tagged isn't a moderator in the community currently.
You can share a screenshot of your DNS here and we can hide the image from the public view once we see it.
thank you sorry for that. i share here then
Is that screenshot coming directly from the Hosts user-interface and DNS records?
It almost looks like it's just an online DNS lookup, which if the Ezoic DNS are incorrect would be relaying that information to such a lookup.
yes i send you the all letter from my host, im on ifastnet
arwynn The records on our end match up with the records on their end. I would recommend working with them, or if they cannot resolve this you can move to another host that will resolve it. Here's a list we recommend - https://www.ezoic.com/certified-seamless-with-ezoic/