EmmaB
We are experiencing a similar issue with the Ezoic Ads tab and our engineers are working on a fix for that now - we can update you here once those get fixed. But nothing wrong on your end - we will get that fixed and squared away for you! Thank you again for the feedback

@EmmaB - can you do a quick test for us?

Can you log out of the Dashboard / Humix, clear the browser cache / cookies / history, close the browser window, then open a new browser window. Login again, and attempt to make the changes.
If you have screenshots of the sequence of changes you are making in Humix and then seeing revert (so screenshot of change made successfully, screenshot of where you click away, and then where you no longer see the change) that could be helpful as well

So my changes having been showing in Humix since I made them, they just aren’t being reflected in live (it’s not letting me upload the live screen grab will post this and try again!). The changes were to my channel picture and the playlist order on my channel page.

Its just not letting my upload the live screen grab but here is the link are they populating for you? https://www.togethertoeat.com/humix/

EmmaB Hey Emma, not sure what happened with the videos, they've definitely uploaded now!

Just taking a look on my end too, the customizations to your Humix page definitely saved. How does it look on your end right now? It may just be a case of clearing the cache!

Ok great if you are seeing the changes. I did clear all caches at the time but will try again! Thanks Ethan

Yes I’ve seen those videos are ok now thank you,
Have a great day!

Hi Team,
Another Humix question. I don’t seem to be making any revenue on my owned Humix videos on my site, could someone have a look into that for me? My settings seem ok to me and there are definitely ads playing in those videos so not sure why I’m making nothing from them? Thanks! Emma

Hi EmmaB - hope you're well!

We have been digging into this quite a bit today - apologies for the delay in response.

We have seen a reporting delay that might be contributing to what's being reported, we're working on getting that rectified first and foremost before we can make additional assessments of what's happening with the reporting on your particular site. Indications would be that you should be earning on your own site for your own videos - so we're pretty confident we'll be able to find a solution here in the very near future.

Hi there - hope you're well!

Looks like the portrait issues fix was pushed yesterday, and the display is working as intended now

We did notice it's slightly off center, but if you adjusted the width restriction (hardcoded on your site currently) it should recenter the display

Hi Team, is there a way on my channel to make recommended videos contain only my own videos? I have added my channel into my site menu but not happy to keep it there when it’s showing other videos (once someone has clicked to view one of my videos, below that video) that are leading to other people’s Humix channels and away from my site. Please advise.

You're able to make sure only your own videos are displayed via the Humix dashboard, selecting 'my videos only' for the display: https://pubdash.ezoic.com/humix/site/video-content-settings
It looks like you have those settings in place currently - was that a very recent adjustment?
If so, we'd suggest clearing the cache here: https://pubdash.ezoic.com/humix/site/site-settings

Hi there! Thanks for clarifying!

When we visit a video on your Humix channel, the first three videos recommended are your own.
That's a change we're making to help with what you're describing.

However, it's important to keep in mind that the large benefit of using Humix is distribution - meaning sharing videos and growing the audience. Your videos are being displayed on other publishers sites and channels similarly to what you're seeing after the first three recommended videos - it's an ecosystem that benefits everyone

Tucker_P_Ezoic ok yes I get that about Humix. Is there somewhere I can see exit stats from my channel pages?

Also, just so you are aware, when you guys post in here I’m no longer receiving email notifications and its not notifying me in the top right corner anymore - the last one showing is a reply from 10 days ago…

Have you logged out of the community / dashboard recently?
That sounds like you're cached into an older version of the page potentially, if you're not seeing the displayed notifications.

For email notifications, that could be a result of us hitting the spam folder (since there's been a lot of back and forth) and we'd encourage you to make sure Ezoic.com is whitelisted as a sender in your email provider settings.

When it comes to exits, Humix is representing an extremely, extremely small portion of page-exits.
Search 'humix' here and you'll see 12 total listed over the past week: https://analytics.ezoic.com/reports/content/exitPages
Your top exit pages are getting between around 200 to 600 exits over that same period.

Shared views are more difficult to keep 'up' over time because you're always going to see increased competition --- more publishers are joining Humix and generating content that might be matching on sites your videos had previously been showing on. Alternatively, sites where your videos are showing might see a decrease in visits to the pages where your videos are matching.

The best solution to this is to keep publishing good, high quality content to Humix to share, and to use best practices with SEO on those videos.

You're going to see volatility over time, that's natural, because of the nature of 'sharing' to other sites --- you can't necessarily control how traffic volume looks on the sites where your videos are matching and playing.